FAQS – Little Barn Health

Our Frequently Asked Questions will answer most of

your queries, if you cannot find

your answer, please use the contact us link at the bottom of this page...

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.
Learn more about our store's safe checkout experience (powered by Shopify) here.

For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.
We accept payments from major credit card companies like Visa, Mastercard, and American Express. We also accept ClearPay, Klarna and Paypal.

Domestic shipping can take up to 5 business days.

Foreign shipping could take up to 14 business days.

Due to global supply chain challenges, shipping times could be longer than usual.
Shipping rates can vary depending on your region and are calculated at checkout.

Here are the full details of our Shipping Policy.
Orders placed after 12pm Friday afternoon will be sent via Royal Mail' s tracked delivery service the following Monday. We do not ship orders during the weekend and bank holidays

Yes, we ship our products all over the globe.

Please note that international orders shipping rates could vary depending on your region.
IMPORTANT DISCLAIMER FOR ORDERS SHIPPING OUTSIDE OF UK DUTIES AND TAXES
When a package is shipped internationally, it may be subject to import taxes, customs duties, and/or fees imposed by the destination country.
These charges will typically be due once the shipped goods arrive at the country of destination. Such charges are not included in the product price or shipping and handling cost.
These charges are the buyer's responsibility as we are only charging the transportation fee for your order. We do not have any responsibility on these additional charges that may apply. The buyer is responsible for obtaining information regarding their country's laws, regulations, and restrictions that may apply when purchasing our products.
By placing an international order (shipping outside of UK), the buyer is responsible for abiding by their country's laws, regulations, and restrictions. If a product is seized and destroyed by the customs, or returned to the UK, we will NOT be responsible for the losses, product, or shipping refunds.
It is the buyer's responsibility to cover the shipping costs when the buyer wishes to have a second delivery attempt after the product is returned to us

Please fill out or contact form located here
or email us sales@littlebarnhealth.co.uk
We do not currently have a physical store location, although are always watching for opportunities.
Join our Newsletter here to keep up to date with out latest news.

Yes, we offer full and partial refunds.

Please enquire for more information about our Refund policy.
A refund request can be submitted within a month after the purchase is made.
In the case when the product and packaging are unopened and undamaged, you are eligible for a full refund.

In the case when the packaging has been opened and the product has been used, you are not eligible for a refund.

In the case when a product has been damaged in transit, you are eligible for a refund or replacement.

In this situation all shipping costs (including the return shipping) are handled by the customer.
When an order has been damaged in transit, the cost of the return shipping is handled by Little Barn Health.

Payments & Safety